All invoices are sent via email. Please ensure to add the correct billing email address when you setup your account.
Learn MoreBilling
Do you require a PO on all orders?
No, we do not require a PO. This is up to your institution. If you are required to have a PO by your institution, please indicate the PO number on your sample submission form along […]
Learn MoreWhen can I expect to be invoiced?
Invoices are sent out shortly after the order is completed; typically within one to two weeks.
Learn MoreWhat are my payment options?
You can pay by check, credit card, wire transfer, or direct deposit. We can also set you up with a pre-paid account or automatic payments.
Learn More